Returns & Exchanges

At CJ Inc., we want you to be completely satisfied with your purchase, which is why we offer a hassle-free 30-day return window for all unused merchandise. Our goal is to ensure a seamless shopping experience from the moment you place your order to the time it arrives at your door.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Package Your Items

  Securely place the items in their original packaging, ensuring all tags are attached and the product is in its original, unused condition.

• 3.
  Attach Shipping Label

  Download and print the prepaid shipping label provided via email and affix it clearly to the outside of your return package.

• 4.
  Drop Off and Track

  Drop your package off at any authorized courier location and keep your tracking receipt; your refund will be processed within 5-7 business days of receipt.